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What to expect during your appointment

We'll start with a consultation and a physical assessment, then your Clinician will discuss your treatment options with you. It's our job to make sure you're comfortable every step of the way. On this page we'll outline what to expect at your appointment; you can also have a look at our Frequently Asked Questions to find out more.

You can find information on our Covid precautions and safety measures here.

We've also put together a short video with an update on how we're keeping our patients and staff safe during COVID-19.

Female Patient


Initial Consultation

Your initial consultation will last one hour: your Clinician will ask you some questions, followed by a physical assessment.

Image by Eric Rothermel



After your assessment, your Clinician will talk through your treatment options, and their recommendation for your course of treatment.



Course of Treatment

Your course of treatment will range from a one-off appointment to a number of regular appointments, or periodical check-ups.

We'll start by listening to you

The first time you come for treatment, your Clinician will carry out an initial consultation, which takes one hour. During this assessment they will ask you lots of questions in order to get a thorough understanding of your case; you can tell your Clinician about any symptoms you're experiencing, and give us a fuller picture of who you are and how we can help you.


This is followed by a physical examination. They may also ask you to perform some specific movements to observe how different parts of your body are working. The assessment allows your Clinician to deduce the nature and severity of your condition, and the things that your body is doing well. At the end of the assessment they will explain their recommendations and the treatment options open to you, including an indication of how many appointments you are likely to need.

Osteopathy, Physiotherapy & Movement Coaching tailored to your needs

Some patients only need one appointment. Others may have a course of treatment or return periodically for long-term management of a condition or general body maintenance as a preventative measure. Your treatment length will be based on how you progress rather than a prescription of a set number of treatment sessions.

The pace of your appointments is dictated by you: we'll move at a pace you're comfortable with, and we can pause, take a break, or talk you through the process whenever you need. The comfort of the patients in our care is paramount at all times. If you have a condition that cannot be treated with Osteopathy or Physiotherapy, or that requires medical attention, your Clinician will let you know when you need to see a medical professional.

We offer Osteopathy, Physiotherapy and Movement Coaching; your Clinician will discuss treatment options with you during your initial consultation.

Still got questions about your appointment? Check out our FAQ page.

For more information on our safeguarding procedures during COVID-19, please ask your clinician for a copy of our policy document during your appointment.

Click here for more info on what to expect from a video consultation.

Click here for more information on what to expect during your face-to-face appointment in the context of the COVID-19 pandemic.

How to book

If you're booking your first appointment, please contact us by phone on 020 7018 7180. This allows us to ask you a few important questions, and provide you with all the information you need for your appointment.

If you're booking a follow-up appointment, you can book using our online booking platform - although you're welcome to book your appointment over the phone if you prefer.

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